Terms of Use

Howe Well | Howewell.com | Terms of Use 
 
These ‘Terms of Use’, and any documents referred to herein, set out the terms and conditions on which you are permitted to use this website, (“HoweWell.com”/”we”/”us”/”our” website). These ‘Terms of Use’ also set out the terms and conditions by which you are permitted to buy goods, products, and/or services from us and/or Stacy M. Howe. By using our website, or by voluntarily utilizing our goods, products, and/or services, you agree to be bound by, and to comply with, these ‘Terms of Use’. We also own the domain rights to HoweWell.ca.
 
These ‘Terms of Use’ are effective date: December 4, 2018 and onwards. 
Updated: October 17, 2022. 
 
Please read these ‘Terms of Use’ carefully. We recommend that you print off these ‘Terms of Use’ for your records, as well as any future versions of them, as we may update them from time to time. YOUR ATTENTION IS PARTICULARLY DRAWN TO CLAUSES ‘YOUR ACCOUNT DETAILS’, ‘TERMS OF SALE’, ‘DENIAL OR CANCELLATION OF ORDERS’, ‘INDEMNIFICATION’, ‘DISCLAIMERS’, ‘AGE RESTRICTIONS ON USE OF OUR WEBSITE’, ‘REVIEWS, AND PRODUCT & SERVICE REVIEW GUIDELINES’, ‘GIFT CERTIFICATES’, AND ‘RETURNS AND SERVICE CANCELLATION POLICY.’
 
If for any reason whatsoever you do not agree to these ‘Terms of Use’, or do not wish to be bound by them, you must not access or use this website. 
 
 Contents:
 
  • 1. Our details.
  • 2. Your responsibility for others who access our website using your device or internet connection.
  • 3. Other documents governing your use of our website.
  • 4. Availability of our website.
  • 5. Changes we may make to these ‘Terms of Use’ and other documentation.
  • 6. YOUR ACCOUNT DETAILS.
  • 7. Ownership of any intellectual information/material(s)/document(s)/video(s) gained during any Howe Well discovery call, acute/chronic homeopathic consultation, follow-up appointment/visit, during any other service, employment duration, subcontractorship duration, affiliation, partnership, and/or directly from our website.
  • 8. Content on our website and/or any linked social medial platforms provided on a non-reliance basis.
  • 9. Permitted use of materials on our website.
  • 10. Prohibited use of material on our website.
  • 11. Viruses and other harmful website intent or use.
  • 12. Links to other websites.
  • 13. Links to our website.
  • 14. TERMS OF SALE.
  • 15. DENIAL AND CANCELLATION OF ORDERS.
  • 16. DENIAL OF INVOICE PAYMENT.
  • 17. INDEMNIFICATION.
  • 18. DISCLAIMERS.
  • 19. AGE RESTRICTIONS ON USE OF OUR WEBSITE.
  • 20. Governing law and jurisdiction.
  • 21. Copyright, credit and logo.
  • 22. REVIEWS, AND PRODUCT & SERVICE REVIEW GUIDELINES.
  • 23. GIFT CERTIFIATES. 
  • 24. RETURNS AND SERVICE CANCELLATION POLICY.
  • 25. Free local pick-up.
  • 26. Howe Well Mobile Program Terms & Conditions of Service.

1. Our Details: Howe Well operates this website, http://HoweWell.com.

  • Our contact email is: info@howewell.com
  • Howe Well legally owns and operates the domains: http://HoweWell.com and http://HoweWell.ca.

2. Your responsibility for others who access our website using your device or internet connection: You must ensure that any person(s) who accesses our website on your computer(s) or device(s), or who are permitted or able to access our website on your computer(s) or device(s), or those who use your internet connection, are also aware of these ‘Terms of Use’ and all other documentation referred to in them. If for any reason whatsoever, such persons do not agree to these ‘Terms of Use’, they must not access our website.

3. Other documents governing your use of our website: In addition to these ‘Terms of Use’, your use of our website is also governed by the following documents:

  • Our ‘Privacy Policy’, which is available at https://howewell.com/privacy-policy/. Our ‘Privacy Policy’ governs our use of your information. It sets out the types of information we collect, the reasons why we collect it, how we use it, where we may pass it on to any third parties, in what circumstances and for what reasons, and any other relevant information relating to our use and/or processing of your personally identifiable information, and your rights in relation to it. 
  • By accessing and using this website, you agree to be bound to the terms and conditions contained in these ‘Terms of Use’, you acknowledge that we will process your information in accordance with our Privacy Policy, and our use of cookies and similar technologies in accordance with our ‘Use of Cookies‘ Information located in our ‘Privacy Policy’.

4. Availability of our website: We make no representations and provide no warranties that:

  • Our website will be made available at any specific time or from any specific location.
  • Your access to our website will be continuous or uninterrupted; or
  • Our website will be accessible or optimized on all browsers, computers, tablets, phones or viewing platforms.
  • We reserve the right to suspend access to all or part of our website for any reason. Wherever we anticipate that we need to suspend access to our website for a considerable period of time, we will try to provide customers with prior notice.
  • At this time, our goods and services may be accessed by Canadian residents only. Although it may be possible to access our website from other countries, we make no representation that our website is compliant with any legal requirements in force or in any jurisdiction other than Canadian law. We also make no claims our website content will be available for users in other countries or states. 

5. Changes we may make to these Terms of Use and other documentation: We reserve the right to update these ‘Terms of Use’, our ‘Privacy Policy’, our ‘Terms of Sale’, as well as any other documentation related to our website from time to time. We may change our ‘Terms of Use‘ and other documentation for any reason.

 6. Your account details:
  • If you provide us with any payment and/or personal account information such as a user name, credit card, bank account information, identification number, account code and/or password, we keep such information strictly confidential and will not disclose it to anyone. All account information is provided for use of the named account holder only, and not for any other person. Our website is heavily encrypted for security. Therefore, you are solely responsible for any consequences of unauthorized access to your account due to the disclosure of your account information to any third party.
  • Where we provide you with the option to select your own login information, including a user name and password, we recommend that you supply login information unique to your own use of our website (HoweWell.com), and do not use information from any other accounts you may hold with any other websites, or provide any easily discoverable information about you. You are responsible for any consequences of unauthorized access to your account due to any form of irresponsibility and/or disclosure of your login information to any third party. You must also never use another user’s account.
  • When creating your account, you must provide accurate and complete information. You agree that you will not solicit, collect or use the login credentials of other individuals. We prohibit the creation of, and you agree that you, will not create an account for anyone other than yourself. You also represent that all information you provide to us upon registration and/or account sign-up, and at all other times, will be true, accurate, current, and complete. You also agree to update your information as necessary to maintain its truth and accuracy.
  • We reserve the right to withdraw access to your account without notice for any actual or suspected breach of these ‘Terms of Use‘, or for any other documentation referred to herein, including, without limitation, where we suspect that there has been unauthorized access to your account, and/or any unauthorized disclosure of your login information.
  • If you know or suspect that the confidentiality of your login, payment and/or account information has been compromised, for example, by the disclosure of such information to any third party, you must immediately change your password. If you are unable to change your password, you must immediately notify us by email: info@howewell.com.

7. Ownership of any intellectual information/material(s)/document(s)/video(s) gained during any Howe Well discovery call, acute/chronic homeopathic consultation, follow-up appointment/visit, during any other service, employment duration, subcontractorship duration, affiliation, partnership, and/or directly from our website:

  • All trademarks, service marks, trade names, logos, website content, and/or any other intellectual information, advice, material(s), document(s), and/or video(s) gained during any Howe Well consultation/service, no matter how the above are gained (ex. virtual online video chat), is/are either strictly owned by us or are licensed to us. All such rights are protected by intellectual property laws around the world, and all rights are reserved. Any use of our services, intellectual property, videos, documents, our website and/or its contents, other than as specifically authorized herein, is strictly prohibited. Any rights not expressly granted herein are also reserved by us.
  • The trade marks, service marks, trade names, logos and other branding owned by third parties, and used or displayed on or via our website (collectively, “Third Party Mark(s)”), may be trade marks of their respective owners, who may or may not endorse or be affiliated with or connected with us. Except as expressly provided in these ‘Terms of Use‘, or in terms provided by the owner of a Third Party Mark, nothing in these ‘Terms of Use‘ or on or via the website should be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any of our or any Third Party Marks that are used or displayed on the website, without the respective owner’s prior written permission, in each instance. All goodwill generated from the use of our logo and/or trade marks will benefit us exclusively.
  • All information gained during any Howe Well consultation/service is solely for the intended user/patient, and is to remain strictly confidential at all times. Any intellectual information and/or Howe Well property gained during any consultation/service is not to be replicated or disclosed in any way. Likewise, all information gained on our behalf during any consultation/service, is also strictly confidential; unless in the event of heavily suspected risk and/or harm to yourself or any other third party. 
  • We also do not give any website user, client, patient, employee, subcontractor, partner, and/or Howe Well affiliate, the right to reproduce any of our intellectual information, documents (including our intake forms and waivers), and/or videos in any way, other than for their intended use contained herein. In the suspected event and/or occurrence of any breech of our intellectual information, videos, trainings, and/or documents, full legal proceedings will commence as we feel necessary.
  • We also do not give permission to any present and/or past employee, subcontractor, partner, and/or Howe Well affiliate to use any of our website data, intellectual information, teachings, videos, documents, etc., for any other reason then what is/was initially discussed, intended, and/or implied for the nature of their employment, subcontractorship, partnership, and/or affiliation. Any information, intellectual property, documents, videos, materials and/or any other information gained during any period of employment, subcontractorship and/or affiliation, is also strictly confidential and prohibited, and will be upheld legally as per copyright laws, trademarks, registration, and/or employment, subcontractor and/or affiliate ‘Terms & Conditions‘. Any information gained at any time by any present and/or past employee, subcontractor and/or Howe Well affiliate is strictly confidential, and is not to be reproduced or used for personal gain, or for any type of commercial use, under any circumstance or event, other than with our knowledge and/or written legal permission. As we see fit, Stacy Howe and/or Howe Well, holds the right to commence legal proceedings against anyone suspected of using any of our website data, consultation information, documents, videos, intellectual property, recipes, and/or anything else owned by us, for any other use other than what is/was intended, and we will prosecute any/all individuals involved to the fullest extend of our power, and/or applicable law.  

8. Content on our website and/or any linked social medial platforms provided on a non-reliance basis:

  • Our website (HoweWell.com) is made available to our website viewers/users, customers, clients, and/or new or pre-existing patients, in order to provide general information about us, our business, our goods, products, and/or services that we offer. We do not make our website available for any other purposes, except as expressly provided in these ‘Terms of Use’, and/or during the terms of one’s employment, subcontractorship, and/or affiliate ‘Terms & Conditions’. Each customer, client, patient, Howe Well employee, subcontractor, partner, affiliate, user(s) and/or viewer(s) of our website, must seek their own independent professional healthcare advice before deciding to take any medical action on the basis, whether in whole or in part, of any content available on this website, or from any training, coaching, and/or from any consultation/service. 
  • We make no representations and provide no warranties whatsoever, whether express or implied, that any of the content or materials available on our website are accurate, up to date or complete.
  • Any intellectual information/advise gained during any Howe Well consultation/service (as provided by Stacy Howe of Howe Well), any video, and/or any good/product information gained from our website or otherwise, has not been evaluated by the FDA (Food & Drug Administration).
  • Utilize our intellectual property, documents, services, goods/products, trainings, advice, and/or website content at your own risk. 
  • Use our social media platforms (Facebook, Instagram, etc.), in terms of any intellectual advice and/or information provided, also at your own risk. 
  • Please note that we, Stacy Howe and/or Howe Well, may also use other social media platforms, and/or Amazon affiliate user links. Please also utilize such platforms at your own risk. 

9. Permitted use of materials on our website:

  • The content on our website (HoweWell.com and/or HoweWell.ca) is provided for your personal, private and non-commercial use only. You are permitted to print or share any content from our website for lawful personal, private and non-commercial purposes, and you may also make others within your organization or family aware of the content on our website. You may not however, otherwise extract, reproduce and/or distribute the content of our website, without our prior written consent.
  • Whenever you print, download, share or pass content from our website to others, you must not make any additions or deletions or otherwise modify any text from our website, nor may you alter or change any images, media or graphics from our website in any way, nor may you remove any accompanying text from our images, media or graphics. You must ensure that all content, images, etc. passed on to any party is an accurate representation of our content, just as it appears on our website.

10. Prohibited uses of our website:

  • You are prohibited from using any robots, spiders, data mining or scraping technology or any similar third party tools, for the extraction or reproduction of any data or content from our website without our prior written consent. Whenever you pass on any content or materials from our website to anyone, you must acknowledge us as the author(s) of such content or materials (or any other authors wherever credited by us), at the time when you pass on such content or materials.
  • You must not reproduce, duplicate, copy or resell any part of our website and/or any of the content from our website, except when permitted in these ‘Terms of Use’.
  • You must not, without our prior written consent, access, interfere with, damage or disrupt in any way, our website or any part of it, our systems, processes, any of our hardware or equipment, or any networks on which our website is hosted, nor may you damage any software that we use to create or modify the website, or hinder website availability, or any hardware, equipment, network, server, software or technology owned or operated by us or any third party. Also, no party under any circumstance is allowed to stop our customers, website users, clients and/or patients from cashing out on our website at any time, nor do you have our permission to cause damage to any payment method that we are using now, or into the future. Our website is under constant surveillance. Anyone trying to cause harm, damage, and/or attempting to restrict the use of our website in any way or to anyone, will be held legally responsible as we see necessary or fit.  

Additionally, you must use our website for lawful purposes only, and in accordance with our ‘Terms of Use’

You are prohibited from using our website:

  • For any purpose that is unlawful, or that in any way breaches applicable laws or regulations, whether local, national or federal;
  • For any fraudulent purposes whatsoever;
  • To conduct any unsolicited or unauthorized advertising, direct or indirect marketing to anyone by any means, or to otherwise spam, communicate with, or market to anyone any goods, services or business not authorized by us;
  • To upload, host, or transmit any viruses, malware, adware, spyware, worms, Trojan horses, keystroke loggers, spyware, logic bombs, time bombs or any other harmful programs or code which could adversely affect the use and/or operation of our website, our hardware, systems or processes, or the computers, tablets, phones or other devices of any users or other third parties, or to upload any content or materials containing any such content;
  • To communicate with, harm or attempt to harm children in any way; or in any way or for any purpose that breaches these ‘Terms of Use’, or the terms of any of the documents these ‘Terms of Use‘ refer to.
  • For the submission of any information about you, to us, if you are under the age of 18; or about any other person who is either: under the age of 18; or if they are aged 18 or above, where you have not received their prior written consent to submit information about them to us.
  • For the submission of any information which is considered ‘Sensitive Personal Information‘. Sensitive personal information is information about you, or any other person, which reveals you or their racial or ethnic origin, political opinion(s), religious or philosophical beliefs, trade union, membership or which is genetic data, biometric data, information which concerns your or their health, sex life or sexual orientation. If you accidentally or intentionally submit such information to us, you will be considered to have consented to the processing of that information, as such.
11. Viruses and other harmful website intent or use:
  • We do not guarantee that our website (HoweWell.com and/or HoweWell.ca), does not contain viruses or other malicious software. However, we do make reasonable efforts to prevent viruses or bugs from being uploaded to our website.
  • We shall not be responsible for any bugs or viruses on our website, or any other potential software that might be transferred to your computer from our website, or be responsible for any consequences in which the presence and/or operation of such programs may have.
  • You must ensure that you have in place, up-to-date and effective anti-virus protection on your computer or other browsing device.
  • You must not upload or otherwise introduce to our website, any viruses, malware, spyware, adware, Trojan horses, worms, logic bombs, time bombs, keystroke loggers, or any other programs or code that is harmful or malicious.
  • You must not use any third parties, software, or technology, to attempt to gain unauthorized access to our website, our servers, systems, hardware, software, content and/or our data.
  • You must not attempt to perform any kind of denial of any good, product, website use, and/or consultation service, or do anything else that may limit or refuse our customers, clients, patients, employees, subcontractors, affiliates, to be able to cash out, and/or utilize our website. 
  • We give absolutely no one, at any time, the rights to perform any type of inappropriate attack on our website for any reason.
  • We may report any breach or suspected breach of this clause 11 (Viruses and other harmful website intent or use), to the relevant authorities and may disclose your identity. 
  • Our website is under constant surveillance, and we know who and/or what has access to it at any time.  

12. Links to other websites:

  • Links to third party content or websites may appear on our website from time to time. We are not responsible for the content of any websites accessible via any link(s) on our website. Use at your own risk. All content on third party websites is outside of our control, and we do not represent or warrant that such content is related to us or our website, either suitable or appropriate for use or viewing, whether lawfully or accurately.
  • Any third party website accessible via a link on our website, may collect and process your information. We are not responsible for any data-processing activities carried out by any third party’s website, which is linked to from our website, and we disclaim any and all liability in respect of the same. You should check the privacy policy of any such third party, to establish how they may use your information before you decide to use their website and its features.

13. Links to our website: You may not electronically link to our website without our prior knowledge and/or written consent. Where you have obtained our consent to link to our website: 

  • You may provide links to our website on other websites owned by you, provided that such websites, and the use of any links to our website, comply with our ‘Terms of Use’.
  • Wherever you post a link to our website on any other website, you must agree that you will do so in an appropriate manner, and not in any way which is defamatory or disparaging towards Stacy Howe or us (Howe Well), which misrepresents Stacy Howe and/or us (Howe Well), or which causes any harm whatsoever to Stacy Howe and/or our business (Howe Well), in any way or in any form;  and
  • You must not link to our website in order to suggest any form of joint venture, partnership, collaboration, affiliation, business relationship, approval or endorsement in connection with us where none exists, and in any event, without having first obtained our prior written consent.
  • We may withdraw permission to link to our website at any time. In the event that we withdraw permission to link to our website, and inform you of the same, you must immediately remove, any links to our website immediately.
14. TERMS OF SALE:  
  • By accessing HoweWell.com, or by paying for and/or utilizing any Howe Well product(s), good(s), service(s), document(s), video(s), our intellectual property, etc., you thereby authorize implied consent that Stacy Howe and/or we (Howe Well), do not intend to provide, either directly or indirectly, any form of medical diagnosis or cure, related to the health of our customers, clients, patients and/or website users/viewers. If you have any health related concerns, or if you are pregnant or breastfeeding, always speak to your independent primary and/or secondary healthcare practitioner(s) prior to accessing any Howe Well good/products(s) and/or service(s) offered, whether or not Stacy Howe (or any other member of Howe Well), has seemingly provided competent and/or impressionable advice on your behalf. Stacy Howe and/or Howe Well, will never ask you to terminate any relationship with your healthcare practitioner(s) and/or specialists under any circumstances, nor will she/we suggest anyone to discontinue any medication(s) and/or treatment(s) they may be undergoing/provided. Always seek your own independent health care advice when utilizing our website, product(s), good(s), and/or any service(s) Stacy Howe/we offer here at Howe Well, under/in any capacity, and/or under any circumstance and/or variety.  
  • By accessing this website, and/or by utilizing any Howe Well service(s), product(s), and/or good(s) (homeopathic, supplement, handcrafted product and/or anything else otherwise offered/provided by us and/or Stacy Howe), that you additionally consent to your understanding that Stacy Howe, Howe Well, and/or HoweWell.com/HoweWell.ca, is in no way responsible for any adverse reactions, side effects, and/or any other potential negative circumstances associated and/or related with our good(s), product(s), and/or service(s) freely utilized by you.
  • Please be aware that under no circumstances do we (Stacy Howe, Howe Well, and/or HoweWell.com), offer refunds for any good(s), product(s) and/or service(s) after payment has been received, and/or at any time. By utilizing our website, you are agreeing to this policy. 
  • ADDITIONALLY, NO USER OF THIS WEBSITE, AND/OR ANY HOWE WELL VIEWER, CUSTOMER, CLIENT, PATIENT AND/OR USER OF ANY ‘HOWE WELL’ GOOD(S)/PRODUCT(S) (HOMEOPATHIC, SUPPLEMENT, HANDCRAFTED PRODUCT, ETC.), OR ANYONE UTILIZING ANY OF OUR SERVICE(S) AT ANY TIME, OR UTILIZING ANYTHING ELSE WE MAY OTHERWISE OFFER, SHOULD USE ANY INFORMATION/MATERIALS/ADVICE GAINED TO SELF-DIAGNOSE, TREAT, ATTEMPT TO CURE, AND/OR PREVENT ANY HEALTH RELATED PROBLEM AND/OR CONDITION(S); OR TO SELF-PRESCRIBE ANY REMEDY AND/OR MEDICATION TO ANYONE ELSE, UNDER ANY CIRCUMSTANCE.
  • ALWAYS CONSULT WITH YOUR HEALTHCARE PRACTITIONER(S) PRIOR TO USING ANY HOWE WELL PRODUCT(S), GOOD(S), ADVICE, AND/OR SERVICE(S) SOLD BY STACY HOWE AND/OR HOWE WELL DIRECTLY, INDIRECTLY, AND/OR THROUGH THIS WEBSITE; HOWEWELL.COM, ALSO AFFILIATED WITH HOWEWELL.CA.
  • PLEASE BE AWARE OF ALL OF OUR GOOD(S)/PRODUCT(S) INGREDIENTS PRIOR TO ORDERING, AND ALWAYS READ THE LABEL AND/OR THE DIRECTIONS FOR USE, PRIOR TO USING AND/OR UTILIZING ANY HOWE WELL GOOD(S)/PRODUCT(S), AND/OR AFFILIATE COMPANIES GOOD(S), AS STACY HOWE, HOWE WELL, HOWEWELL.COM AND/OR HOWEWELL.CA, IS NOT RESPONSIBLE FOR ANY ADVERSE REACTIONS, SIDE EFFECTS, AND/OR ANY OTHER NEGATIVE EVENTS OF ANY VARIETY, AFTER UTILIZING ANY OF OUR GOOD(S) AND/OR PRODUCT(S) OFFERED, UTILIZED, AND/OR USED. 
  • ADDITIONALLY, STACY HOWE, HOWE WELL (HOWEWELL.COM / HOWEWELL.CA) IS NOT RESPONSIBLE FOR ANY ADVERSE REACTIONS BELIEVED TO BE ASSOCIATED FROM ANY DISCOVERY CALL ADVICE, ACUTE OR CHRONIC HOMEOPATHIC CONSULTATION, FOLLOW-UP VISIT, AND/OR ANY OTHER TYPE OF HOWE WELL SERVICE(S) OFFERED OF ANY VARIETY, AT ANY TIME. PLEASE DO UNDERSTAND THESE RISKS PRIOR TO ENTERING INTO ANY PERSONAL AND/OR PROFESSIONAL RELATIONSHIP WITH STACY HOWE AND/OR US AT HOWE WELL.
  • Once again, please consult with your healthcare practitioner(s) prior to using any Howe Well (HoweWell.com) goods/products, and/or services; if or when you independently deem necessary.
  • Please also be advised that some of our preservative-free goods are handcrafted to order, and may take up to 1-2 weeks before shipment/delivery; however, our goods and/or products usually arrive far sooner under most circumstances. However, shipment and/or manufacturing delays may arise due to unforeseen circumstances outside of our control, such as weather, backorders, etc. 
  • PLEASE BE ADVISED THAT WE WILL REQUEST YOUR PERSONAL INFORMATION, ALONG WITH YOUR PERSONAL PAYMENT INFORMATION, WHEN YOU FREELY PROCEED TO BOOK IN FOR ANY TYPE OF CONSULTATION/SERVICE WITH STACY HOWE OF HOWE WELL.
  • YOU WILL ALSO BE REQUIRED TO FILL OUT AN INTAKE FORM AND/OR WAIVER, AND/OR A WRITTEN CONSENT FOR EACH INDIVIDUAL HOMEOPATHIC ACUTE AND/OR CHRONIC SERVICE WE OFFER PRIOR TO IT’S USE. THIS IS ALSO TRUE FOR ANY OTHER TYPE OF SERVICE WE MAY OFFER NOW, OR INTO THE FUTURE. 
  • INTAKE FORMS, WAIVERS AND/OR CONSENT FORMS ARE PROVIDED AS PER EACH INDIVIDUAL PATIENT, AND/OR SERVICE, AND MUST BE FILLED OUT TRUTHFULLY, IN FULL, BEFORE ANY SERVICE (IN-PERSON, FACEBOOK MESSENGER, ZOOM, SKYPE AND/OR FACETIME, ETC.) CONSULTATION SHALL COMMENCE.
  • PLEASE ALSO BE LEGALLY ADVISED THAT ANY AND ALL INFORMATION, INTELLECTUAL PROPERTY, MATERIALS, VIDEOS, DOCUMENTS, ADVICE AND/OR ANYTHING ELSE THAT OUR CLIENTS, CUSTOMERS, PATIENTS, WEBSITE USERS, VIEWERS, ETC., HAVE GAINED FROM US IN ANY WAY, INCLUDING DURING ANY DISCOVERY CALL, ACUTE AND/OR CHRONIC HOMEOPATHIC CONSULTATION, FOLLOW-UP VISIT, AND/OR ANY OTHER TYPE OF CONSULTATION AND/OR SERVICE STACY HOWE OF HOWE WELL, HOWE WELL, AND/OR HOWEWELL.COM AND/OR HOWEWELL.CA OFFERS PRESENTLY AND/OR INTO THE FUTURE, IS STRICTLY CONFIDENTIAL UNDER  ANY AND ALL CIRCUMSTANCES. THIS IS ALSO TRUE OF STACY HOWE AND/OR US AT HOWE WELL, MAINTAINING YOUR PERSONAL PRIVACY, SIGN IN INFORMATION, LOG IN INFORMATION, PAYMENT INFORMATION, YOUR INDIVIDUAL INTAKE FORMS, AND/OR ETC., UNDER MANY AND/OR THE MOST REASONABLE CIRCUMSTANCES.  
  • WE DO NOT OFFER REFUNDS FOR ANY REASON AT ANY TIME, FOR EITHER OUR GOODS/PRODUCTS, AND/OR SERVICES PURCHASED AND/OR RECEIVED.
  • IF A GOOD, PRODUCT, AND/OR SERVICE OF OURS IS OUT OF STOCK AND/OR BACKORDERED AT THE TIME OF YOUR PURCHASING, ORDERING AND/OR BOOKING, YOU WILL THEN BE PERSONALLY CONTACTED VIA THE PERSONAL INFORMATION YOU HAVE FREELY PROVIDED TO US, AND WE WILL THEN BE GLAD TO INFORM AND/OR OFFER YOU ANOTHER SIMILAR GOOD(S), PRODUCT(S) AND/OR SERVICE(S) AT THAT TIME OF AN EQUAL AND/OR GREATER VALUE. ADDITIONALLY, UNDER THE MOST REASONABLE CIRCUMSTANCES PERTAINING TO THESE TERMS OF USE, WE HONOUR DOING OUR VERY BEST TO ENSURE OUR CUSTOMERS, CLIENTS AND/OR PATIENTS ARE HAPPY WITH THE OUTCOME OF SUCH AN EVENT, AS WE VALUE HAVING HIGH INTEGRITY AND/OR CUSTOMER SERVICE AT ALL TIMES.
  • PLEASE BE ADVISED THAT IF AT ANY TIME, ANY HOWE WELL CUSTOMER, CLIENT AND/OR PATIENT REQUESTS STACY HOWE AND/OR ANY OTHER HOWE WELL STAFF MEMBER TO ORDER IN ANY GOODS/PRODUCTS (THAT MAY OR MAY NOT OTHERWISE BE IN OUR MAIN GOOD(S) AND/OR PRODUCT(S) STOCK), THAT SUCH INDIVIDUALS ARE THEN PERSONALLY RESPONSIBLE FOR THE FULL PAYMENT OF SUCH GOOD(S) AND/OR PRODUCT(S) UNDER ANY AND/OR ALL CIRCUMSTANCES. IN SUCH AN EVENT, THOSE SUCH INDIVIDUALS WILL THEN BE PERSONALLY CONTACTED WITH THE TOTAL COST, INCLUDING THE COST OF THE ITEM(S) THEMSELVES, ALONG WITH ANY APPLICABLE PROVINCE-WIDE TAXES, AND/OR ANY APPLICABLE SHIPMENT FEES. IN MOST INSTANCES, OUR CLIENTS, CUSTOMERS AND/OR PATIENTS WILL BE PROVIDED WITH A QUOTE FOR THE INDIVIDUAL GOOD(S) AND/OR PRODUCT(S) ‘BEFORE’ THE PRODUCT IS EVER EVEN ORDERED, THAT BEING, PROVIDED EITHER VERBALLY AND/OR WRITTEN. HOWEVER, PLEASE BE ADVISED THAT, THE INITIAL QUOTE WILL ONLY BE FOR THE COST OF THE GOOD(S) AND/OR PRODUCT(S) ITSELF/THEMSELVES, AND WILL NOT REFLECT THE TOTAL COST INCLUDING TAXES AND/OR SHIPMENT FEES, THAT BEING, ANYWHERE IN CANADA. WE ARE ONLY ABLE TO PROVIDE OUR VALUED CLIENTS, CUSTOMERS, WEBSITE USERS, AND/OR PATIENTS WITH A TOTAL COST OF SUCH GOOD(S) AND/OR PRODUCT(S), ONCE THE GOOD(S) AND/OR PRODUCT(S) ITSELF/THEMSELVES HAVE ARRIVED TO US, TO WHICH WE WILL THEN HAVE THE OPPORTUNITY TO WEIGH, AND DETERMINE THE TOTAL COST WITH SHIPMENT FEES INCLUDED.
 15. DENIAL AND CANCELLATION OF ORDERS: 
  • Stacy Howe and/or Howe Well (HoweWell.com) reserves the right to deny and/or cancel orders anytime after placement, and for any reason, at our sole discretion. 
  • In such an event, you will be notified by email and/or telephone (freely provided by you during checkout), of the decision made by us to cancel your order.
  • Should your order be cancelled, we are not obligated to fulfill and/or ship your order. 
  • After cancellation has taken place, we will return all monies exchanged back to the original payment method used at/during checkout; unless whomever has ordered such goods/products and/or services owes us funds for anything else.

16. DENIAL OF INVOICE PAYMENT:

  • If you have received any Howe Well consultation/service, including but not limited to, a discovery call, a homeopathic consultation (for acute and/or chronic conditions), a follow-up appointment/visit, a private session, a hormone balancing consultation, a nutritional medicine (dietary) video link, etc., and have then requested remedies and/or supplements (ex. basic treatment guidelines) to be ordered on your behalf to later be sent to you via Canada Post, Full Script (or any other applicable currier), you will then receive a social media message, cell phone call/text, email notification, and/or a Howe Well ‘Payment Invoice’ and/or ‘Payment Notification’ sent to you from or more platforms, which must be paid in full before any good(s) and/or product(s) can or will be shipped to you.
  • If/when a ‘Payment Invoice’ has been sent to you from either Stacy Howe and/or any Howe Well staff member, it will most likely be sent via the ‘Square’ payment method, which is fully encrypted, and is to be paid in a timely manner. If however, a ‘Payment Notification’ has been sent to you through social media messaging, text messaging, etc., that will come solely from us on those platforms, and is still to be paid in full within a timely manner (normally 24-72 hours); unless the timing duration has otherwise been agreed upon by both parties). 
  • You can also pay by electronic money e-transfer and/or by credit card; however, please be aware that paying with any accepted credit card will come with an additional processing and/or administration fee.

17. INDEMNIFICATION:

  • You (and also any third party working for you on your behalf, or to whom you operate an account with, and/or have activity on our website with), agree to defend (at our request), indemnify and/or hold us harmless from and against any claims, liabilities, damages, losses and expenses, including, without limitation, reasonable legal and attorneys’ fees and costs, arising out of or in any way connected with any of the following, (including as a result of your direct activities on our website or those conducted on your behalf):
  • your uploads, access to, or use of our website;
  • your breach or alleged breach of these ‘Terms of Use‘;
  • your violation of any third-party right, including, without limitation, any intellectual property right, publicity, confidentiality, property or privacy right;
  • your violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental and quasi-governmental authorities, including, without limitation, all regulatory, administrative and legislative authorities; or
  • any misrepresentation made by you.
  • You agree that you will cooperate as fully required by us in the defence of any claim. 
  • We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, and you will not, in any event, settle any claim without our prior written consent.
  • You also agree to indemnify, defend, and hold harmless Stacy Howe of Howe Well, Howe Well and/or our website (HoweWell.com and/or HoweWell.ca), as well as our employees, subsidiaries, affiliates, assigns, officers, directors, subcontractors, parents, partners, spouses, children, employees, agents, licensors, and suppliers, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these ‘Terms of Use‘ and/or any other wrongful accusation or activity, (including negligent or wrongful conduct), related to your use of our website. 

18. DISCLAIMERS:

  • Stacy Howe and/or Howe Well (HoweWell.com) does not exclude our liability to you where it would be unlawful to do so. If applicable law does not allow any or all part of the below limitations of liability to apply to you, the limitations will apply to you, but only to the maximum extent permitted by applicable law.
  • If you purchase any goods, products and/or services directly from Stacy Howe, from us, and/or from our website, different exclusions of liability may apply. These are contained in our ‘TERMS OF SALE‘.
  • SUBJECT TO THE AFORESAID, IN NO EVENT SHALL WE (INCLUDING OUR EMPLOYEES, SUBSIDIARIES, AFFILIATES, SUBCONTRACTORS, OFFICERS, DIRECTORS, MEMBERS, PARENTS, PARTNERS, SPOUSES, CHILDREN AND/OR AGENTS), UNDER ANY CIRCUMSTANCES WHATSOEVER BE LIABLE TO YOU FOR ANY LOSS, DAMAGE (WHETHER DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR OTHERWISE) COSTS, EXPENSES, LIABILITIES OR PENALTIES, WHETHER IN CONTRACT, TORT, BREACH OF STATUTORY DUTY OR OTHERWISE, WHETHER FORESEEABLE OR UNKNOWN, ARISING FROM, IN CONNECTION WITH OR RELATING TO: YOUR USE OF OUR WEBSITE GOODS AND/OR ONLINE SERVICES; ANY CORRUPTION OR LOSS OF DATA; ANY INABILITY TO ACCESS OUR WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY INTERRUPTIONS, SUSPENSION OR WITHDRAWAL OF OUR WEBSITE (FOR ANY REASON WHATSOEVER); ANY USE YOU MAKE OF ANY CONTENT OR MATERIALS ON OUR WEBSITE OR ANY SERVICED INTELLECTUAL PROPERTY, INCLUDING ANY RELIANCE YOU MAKE ON SUCH CONTENT OR MATERIAL; ANY LOSS OF SAVINGS, PROFITS, SALES, BUSINESS OR REVENUE; ANY LOSS OF REPUTATION OR GOODWILL;  ANY LOSS OF A CHANCE OF OPPORTUNITY; OR ANY OTHER SECONDARY, CONSEQUENTIAL OR INDIRECT LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE, WITHOUT LIMITATION, YOU ASSUME AND SHALL BE LIABLE FOR THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION, IN THE EVENT OF ANY SUCH LOSS, DAMAGE, COSTS, EXPENSES, LIABILITIES OR PENALTIES ARISING. WE SHALL NOT BE LIABLE FOR ANY DAMAGE THAT YOU COULD HAVE AVOIDED BY FOLLOWING OUR ADVICE, TO APPLY AN UPDATE (OFFERED TO YOU FREE OF CHARGE), OR FOR ANY DAMAGE THAT WAS CAUSED BY YOU FAILING TO CORRECTLY FOLLOW ANY SERVICE DIRECTIONS AND/OR INSTALLATION INSTRUCTIONS, OR TO HAVE IN PLACE THE MINIMUM SERVICE/SYSTEM REQUIREMENTS, THAT WERE ADVISED BY US.
  • YOU AGREE THAT IN THE EVENT THAT YOU INCUR ANY PROVEN DAMAGES, LOSSES OR INJURIES ARISING OUT OF, OR IN CONNECTION WITH, OUR GOODS, PRODUCTS, CONSULTATION/SERVICES, SUGGESTIONS, ADVICE, INTELLECTUAL PROPERTY, DOCUMENTS, VIDEOS, ACTS, OR OMISSIONS, THAT YOU ARE NOT IRREPARABLE OR SUFFICIENTLY ENTITLED TO ANY INJUNCTION PREVENTING ANY EXPLOITATION OF STACY HOWE, OR OUR WEBSITE, SERVICES, PROPERTY, GOODS, PRODUCTS, AND/OR OTHER CONTENT OWNED OR CONTROLLED BY US, AND YOU WILL HAVE NO RIGHTS TO ENJOIN OR RESTRAIN THE DEVELOPMENT, PRODUCTION, DISTRIBUTION, ADVERTISING, EXHIBITION OR EXPLOITATION OF ANY WEBSITE, PROPERTY, GOOD, SERVICE, OR OTHER CONTENT, OWNED OR CONTROLLED BY US; STACY HOWE AND/OR HOWE WELL.
  • In the event that any parts of our ‘Terms of Use‘ are held to be indefinite, invalid, illegal, or otherwise voidable or unenforceable, the other parts of our ‘Terms of Use’ will not fail on account thereof, and the remaining balance of our ‘Terms of Use‘ will continue in full force and effect. The ‘Terms of Use‘ on this website constitutes the entire agreement between you and the Government of Ontario, as to your use of our website. You may also be subject to other terms and conditions when you access other sites or other portions of this website (if specified); or if you access or purchase third party content or software. 
  • All prices shown on this website are before any applicable tax. We reserve the right to limit quantities and to correct errors or omissions prior to processing a purchase request. While we strive to provide accurate product and service details, ingredients, directions for use, and pricing information, typographical errors may occur. We do not warrant the accuracy of any specifications, pricing, warranty and/or other product information contained in our website, and any information included is subject to change by us at any time. Without limiting the generality of any other terms and conditions on this website, Stacy Howe and/or we at Howe Well (HoweWell.com), do not accept liability for any errors or omissions which may be found on this website, or for the backorder and/or unavailability of any good, product and/or service related to such goods and products.
  • OUR WEBSITE IS PROVIDED ON AN “AS IS”, “AS AVAILABLE” BASIS, AND TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WE DO NOT MAKE ANY REPRESENTATION, WARRANTIES AND/OR ENDORSEMENTS OF ANY KIND WHATSOEVER, EITHER EXPRESS OR IMPLIED, AS TO:
  • OUR CONSULTATION SERVICES;
  • GOODS/PRODUCTS
  • OUR WEBSITE CONTENT;
  • USER / VIEWER CONTENT; OR
  • SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION TO OUR WEBSITE.
  • IN ADDITION, WE HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUS.
  • WE DO NOT REPRESENT OR WARRANT THAT ANY OF OUR ONLINE CONSULTATION SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS IN OUR ONLINE CONSULTATION SERVICES WILL BE ABLE TO CORRECTED, OR THAT THE SERVER THAT MAKES THE CONSULTATION SERVICE POSSIBLE WILL BE AVAILABLE AND FREE FROM ANY/ALL HARMFUL COMPONENTS, INCLUDING, BUT WITHOUT LIMITATION TO, VIRUSES. WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT THE INFORMATION (INCLUDING ANY DIRECTIONS) ON THE CONSULTATION SERVICE IS 100% ACCURATE, COMPLETE OR USEFUL. YOU ACKNOWLEDGE THAT YOUR USE OF OUR WEBSITE, GOODS, PRODUCTS, AND/OR ALL OR ANY OF OUR CONSULTATION/SERVICES IS AT YOUR INDIVIDUAL, AND SOLE RISK. WE DO NOT WARRANT THAT YOUR USE OF OUR WEBSITE IS LAWFUL IN ALL JURISDICTIONS, AND WE SPECIFICALLY DISCLAIM SUCH WARRANTIES. SOME JURISDICTIONS MAY LIMIT OR SIMPLY DO NOT ALLOW THE DISCLAIMER OF IMPLIED CONSENT AND/OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU TO THE FULL EXTENT, SUCH THAT THOSE JURISDICTION’S AND/OR APPLICABLE LAW IS APPLICABLE TO OTHERS, SPECIFICALLY PERTAINING TO THESE ‘TERMS OF USE‘.
  • BY ACCESSING OR USING OUR WEBSITE, YOU REPRESENT AND WARRANT, THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THIS ONLINE SERVICE.
  • WE DO NOT ENDORSE CONTENT AND SPECIFICALLY DISCLAIM, ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY, OR OTHER CAUSE OF ACTION OF ANY KIND OR CHARACTER, BASED UPON OR RESULTING FROM ANY CONTENT.
  • Limitation of Liability: STACY HOWE, HOWE WELL AND/OR (HOWEWELL.COM/.CA), AND ALL OF OUR EMPLOYEES, SUBCONTRACTORS, PARTNERS, AND/OR AFFILIATES, MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CERTIFICATES, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS, FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CERTIFICATE CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CERTIFICATE IF APPROPRIATE. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY OR MAY NOT HAVE ADDITIONAL RIGHTS.
  • Howe Well owns, operates, and restricts the unlawful use of our website (HoweWell.com) content, our business name, business logo, business trade-mark(s), business number, business HST number, product/good, and consultation service related information, as well as any other information, document, video and/or good or product, specifically pertaining to us. 

19.  AGE RESTRICTIONS ON USE OF OUR WEBSITE: 

  • By using our website, you represent that you are at least the age of majority in your province, or that you (the parent/guardian) have given us your consent, to allow any of your minor dependents to use our website, under your own watchful eye or discretion. None-the-less, you are still responsible to keep all personal identifying information and/or your user password, private at all times.

20. Governing law and jurisdiction:

  • These ‘Terms of Use‘, any documents they refer to, any disputes arising from or in relation to them, or any documents they refer to, whether contractual or non-contractual, shall be governed by and construed in accordance with Canadian law of the province of Ontario. 
  • The courts of the province of Ontario shall have exclusive jurisdiction over any claims or disputes arising from or in relation to these ‘Terms of Use‘ and/or any documents they refer to.
  • This website (HoweWell.com), as controlled by us and/or Stacy Howe of Howe Well, has its primary head office within the Province of Ontario, Canada. At this time, Howe Well (HoweWell.com) goods and services (homeopathic, supplement, handcrafted or otherwise), can only be accessed from provinces and territories of Canada. By accessing our website, you agree that all matters relating to access, or use of our website, or any other hyperlinked website, shall be governed exclusively by the laws of the Province of Ontario and the laws of Canada, applicable to the Province of Ontario; without regard to the conflicts of laws principles thereof. You also agree and hereby submit to the exclusive personal jurisdiction and venue of the courts of the Province of Ontario, and acknowledge that you do so voluntarily. You are responsible for complying with your own local and/or federal laws.

21. Copyright, credit and logo:

  • The copyright in these ‘Terms of Use‘ is either owned by us and/or licensed to us.  
  • Unless expressly indicated otherwise, all intellectual property rights of this website, as well as any intellectual property, and/or any other of our provided documents, videos, goods/product information and/or consultation/service content (located elsewhere on this website or provided during any consultation service of any variety), are also strictly confidential and reserved.

22. REVIEWS, AND PRODUCT & SERVICE REVIEW GUIDELINES:

  • Stacy Howe and/or Howe Well (HoweWell.com), is not required to support any website reviews, comments and/or opinions of our website viewers, users, customers, clients and/or patients of this website. Howewell.com reviews are moderated for appropriateness. We also assume no responsibility or liability for any content posted by any website viewers, users, customers, clients, by our patients, and/or any third party. Any individual may post reviews and/or comments so long as the content does not violate our ‘Reviews, and Product & Service Review Guidelines‘. We reserve the right not to post a good/product and/or service review if it contains any of the following: 
  • Obscenities, defamatory language, or other language not suitable for public forum
  • Prices, advertisements, “spam” content or references to other products, offers, websites or competitors
  • Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
  • Critical or spiteful comments about other reviews (or their authors), posted on the good/product or service details page(s)
  • Good/product and/or consultation service reviews will not be posted if the reviewer does not have experience using the product or service. Product reviews must meet all guidelines, and be written in English. 
  • A new review will appear on our site at a time after it has been reviewed and approved.
  • Stacy Howe and/or any staff member of Howe Well and/or HoweWell.com, reserves the right (but not the obligation), to remove and/or edit reviews.
  • If you post a review, you grant Stacy Howe of Howe Well (HoweWell.com), the non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to its use, to reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You also grant Stacy Howe and/or HoweWell.com and our staff, our subcontractors, affiliates, partners, and/or our sublicensees, the right to use the name that you submit in connection with such content, if they so choose. You represent and warrant, that you own or otherwise control all of the rights to the content that you post, and that the content is accurate. You also acknowledge that use of the content you supply does not violate this policy, and will not cause injury to any person or entity; and that you will indemnify Stacy Howe and/or HoweWell.com, of any/all negative claims resulting from the content in which you supply.
  • HoweWell.com reserves the right not to post any review at our sole discretion.

23. GIFT CERTIFICATES:

  • Redemption: Gift Certificates must be redeemed through the HoweWell.com website, https://howewell.com, toward the purchase of eligible goods/products, and/or our consultation services. Purchases are deducted from the Gift Certificate balance. Any unused balance will be placed in the recipient’s Gift Certificate account when redeemed. If an order exceeds the amount of the Gift Certificate, the difference must be paid with an additional payment method. HoweWell.com may provide Gift Certificate purchasers with information about the redemption status of Gift Certificates. If a gift certificate is associated with a website user, customer, client and/or any patient account, that specific individual can check the balance by using the link provided in their gift certificate email. For those website users, customers, clients and/or patients, without Howe Well registered accounts, please email us at: info@howewell.com to check your gift certificate balance. 
  • Limitations: Gift Certificates cannot be used to purchase other Gift Certificates, such as HoweWell.com Gift Certificates or gift certificates issued by third parties.
  • Gift Certificates cannot be reloaded, resold, transferred for value, redeemed for cash, or applied to any other account, except to the extent required by law. Unused Gift Certificate balances in a HoweWell.com account may not be transferred.
  • Risk of Loss: The risk of loss and title for Gift Certificates pass to the purchaser upon our electronic transmission to the recipient. We are not responsible if a Gift Certificate is lost, stolen, destroyed or used without your permission.
  • Fraud: HoweWell.com will have the right to close customer/client/patient accounts and request alternative forms of payment, if a fraudulently obtained Gift Certificate is either redeemed through the HoweWell.com/HoweWell.ca website, or is redeemed and used to make purchases on the HoweWell.com website.

24. RETURNS AND SERVICE CANCELLATION POLICY:

  • Due to the intimate nature and raw content of our handcrafted products, Howe Well is unable to accept returns. We do apologize for any inconvenience. Please be aware of our products ingredients prior to ordering, as they may have come into contact with nuts, bee’s products, dried flowers, oils, or several other potential allergens. Please also be aware of the ingredients associated with any goods/products we offer, including supplements and/or homeopathic remedies. 
  • Please be advised that Stacy Howe and/or Howe Well (including all Howe Well team members and/or their family members), are not responsible for any adverse reactions and/or side effects associated with our goods/products use, whether they were/are gained by ordering through our website (HoweWell.com), shipped to you, were provided to you directly by Stacy Howe and/or by any Howe Well staff member(s), and/or given to you after any Howe Well consultation/service. We do not offer refunds on any of our goods/products and/or services at any time. Therefore, please read each full product/service description thoroughly and carefully, and be aware of what is required of you prior to purchasing. 

  • If you have any medical condition, and/or if your are pregnant or breast feeding, please consult with your primary/secondary physician before utilizing and of our goods/products, and/or consultation services. 

  • Homeopathy is now covered by most private insurance providers, and is considered an essential service in Canada. We do not offer direct billing; however, we will gladly provide any patients with receipts upon request. 

  • Kindly give 24 hours notice when cancelling or rescheduling any service consultation and/or follow-up visit – failure to do so will result in your credit card being charged the full appointment fee. By paying for any service, you are agreeing to this ‘Cancellation Policy’. You will receive an email confirming your appointment once you have booked. All information provided to us by our website users/customers/clients/patients, is strictly confidential. Additionally, any information, intellectual property, video links, documents, and/or anything else provided to our website users/customers, and/or our clients/patients, is also strictly confidential. 

  • All Howe Well handcrafted organic products are notarized with the Canadian Government for proper handling and safety standards. Each individual handcrafted product has an expiration date that can be located on the bottom of the glass packaging. All of our products must be maintained in their original packaging at all times.

25. Free local pick-up:

  • Unfortunately, we no longer offer free local pick-up at any location. At the present time however, we are pleased to offer a flat shipment rate in Ontario and Canada wide. We also are pleased to offer free shipments on orders over a set amount, which are sold exclusively on our website. 

26.  Howe Well Mobile Program Terms & Conditions of Service

This mobile service is not currently active, but may reactive at any time as we see necessary. 

Last updated: October 17, 2022

  • The Howe Well mobile message service (the “Service”) is operated by (“Howe Well”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. 

  • By consenting to Howe Well’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Howe Well through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system and/or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

  • You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Howe Well. Your participation in this program is completely voluntary.

  • You may opt-out of the Service at any time. Text the single keyword command STOP to +1(855) 906-2208 . 

  • You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Howe Well mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1 (855) 906-2208 or email info@howewell.com. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

  • We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

  • The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

  • To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

  • We respect your right to privacy. To see how we collect and use your personal information, please see our ‘Privacy Policy’: –https://howewell.com/privacy-policy/

Terms of Use